ITIL® 4 to ITIL® Version 5 – Understanding the Foundation Bridge & What’s New

Date: 26th March 2026
Time: 7:30 PM IST
Mode: Online Webinar
Registration Link: https://forms.gle/vubGxaiNYRZXAJTk6

Key Discussion Points

The IT Service Management world is stepping into a new era with the introduction of ITIL® Version 5—built for today’s digital, agile, and AI-driven business landscape. This webinar by SkillMetrix will help you clearly understand the shift from ITIL® 4 to ITIL® Version 5, the Foundation Bridge pathway, and the key enhancements that make V5 the next global benchmark in ITSM. If you’re aiming to stay relevant, updated, and future-ready in your ITSM career, this session is designed for you.

Key Takeaways

✔ What’s New in ITIL® Version 5
  • Updated, modernized practices for digital & AI-driven operations
  • Strong focus on customer value and experience
  • Enhanced structure and terminology
✔ Understanding the ITIL® 4 → ITIL® Version 5 Foundation Bridge
  • Who should take the Bridge program
  • Transition pathway for existing ITIL® 4 learners
  • Certification steps and learning outcomes
✔ Why ITIL® Version 5 Matters Today
  • Alignment with digital transformation frameworks
  • Improved service design, delivery, and optimization
  • Practical value for professionals and organizations

Who Should Attend?

  • ITIL® 4 certified professionals
  • IT Service Managers
  • Service Desk & IT Operations teams
  • ITSM practitioners
  • Digital transformation leaders
  • Anyone planning to upgrade to ITIL® Version 5

About the Webinar

Delivered by expert ITSM trainers from SkillMetrix, this session combines real-world guidance, conceptual clarity, and a deep dive into what Version 5 brings to the global ITSM ecosystem.

Why Attend?

  • Stay updated with the latest global ITIL® version 5
  • Understand your certification upgrade path
  • Learn how Version 5 impacts service management practices
  • Build readiness for the Foundation Bridge

About SkillMetrix

SkillMetrix is a globally recognized provider of professional training, consulting, and certification programs. With strong expertise in ITIL®, Project Management, DevOps, Agile, and modern digital practices, SkillMetrix empowers professionals and organizations to enhance capability, performance, and service excellence.