Course Overview

ISO 27035 provides guidance on information security incident management for large and medium-sized organizations. Smaller organizations can use a basic set of documents, processes and routines described in this International Standard, depending on their size and type of business in relation to the information security risk situation. It also provides guidance for external organizations providing information security incident management services.

  • Fundamental Principles and Concepts in Incident Management
  • Incident Management Best Practice based on ISO/IEC 27035
  • Designing and Developing an Organisational Incident Management Process based on ISO/IEC 27035
  • Preparing for Incident Management and Implementing an Incident Management Process
  • Enacting the Incident Management Process and Handling Security Incidents
  • Performance Monitoring and Measuring
  • Improving the Incident Management Process

  • Maintenance of more continuous service levels
  • Meeting requirements for IT service availability
  • Attain knowledge on best practices of information security management
  • Reduce any possible interruption and negative impacts on business operations

  • Information Security risk managers
  • IT system administration professionals
  • IT network administration professionals
  • Members of Incident Response Teams
  • IT Managers
  • IT Auditors
  • Regulatory Compliance Managers


  • Exam Duration – 3 Hours
  • Exam Pattern – Descriptive and MCQs
  • Exam Method – Paper Based
  • Exam Pass Mark – 70% (70 out of 100)
  • Exam Result – Participant can expect exam result in 2 working days

Note – This certificate does not expire or require renewal.

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