Online Payment Terms and Conditions – Please read these terms and conditions carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. Please do not use this facility if you do not accept any of the terms and conditions listed below.
Refund or cancellation Policy – If candidate want to cancel / reschedule 1 week before start of session then 100% refund will there & if cancel / reschedule in less then 1 week then 10% deduction will be there. If cancellation done by SkillMetrix because of insufficient nominations, instructor illness or force-majeure / natural calamity) then 100% refund will be there. To place cancel request & claim a refund please send all the details of payment to firstname.lastname@example.org. All refunds will be processed within 7 days of receipt of the refund request.
Payments: It is your responsibility to ensure the right amount is paid as per the services selected in conjunction with the discussions held with SkillMetrix representatives. Your payment will take a minimum of 2 working days to reach the account to which you are making a payment. (This includes time to verify your credit/debit card details with your credit/debit card supplier). SkillMetrix cannot accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons). If the credit/debit card supplier declines payment, SkillMetrix is under no obligation to bring this fact to the customer’s attention. Customers should check with their bank/credit/debit card supplier that payment has been deducted from their account.
To avail of and use the Services you will have to register with SkillMetrix. As a part of registration process you agree to provide complete and accurate registration information (the “Registration Data”) as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate. If you provide any information that is untrue, inaccurate not current or incomplete or SkillMetrix has reasonable grounds to suspect any information is untrue, inaccurate, not current or incomplete then SkillMetrix has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to SkillMetrix trainings, online learning management system etc.
All orders shall be pre-approved with an acceptable method of payment as established by SkillMetrix which may call for and require additional verification or information. You agree, understand and confirm that the credit card details provided by you for availing of services on SkillMetrix will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to SkillMetrix. Payment, by itself, does not indicate the existence of a contract or agreement. SkillMetrix e-mail conformation of the acceptance and registration to a course is mandatory.
Confirmation of Payment – You will receive a confirmation of your payment by email as well as an on screen confirmation after you make the payment.
Misuse – The misuse of a Credit Card number is a criminal offence under Indian ‘The Information Technology Act, 2000’. We will aggressively pursue and prosecute all transactions that attempt misuse of a Credit Card number. As part of our strict security checks we track every transaction for its correctness. For ‘Fraud Protection’, we would record the IP Address of the user, Date and time stamp.
Course Disclaimer – ITIL® / PRINCE2®/ PRINCE2 Agile® / MSP® are registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. AgileSHIFT™ is a trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. PMI®, ACP® and PMP® are registered trademarks of Project Management Institute, Inc. in the United State & other countries. COBIT® is a trademark of ISACA® and the IT Governance institute registered in the United State & other countries. The COBIT™ logo is a Trademark of ISACA® registered in the United States and other countries. COBIT® 5 logo is a trademark of Information Systems Audit and Control Association® (ISACA®). ISO® is a registered trademark of the International Organisation for Standardisation. TMap® is a registered trademarks of Sogeti Nederland B.V. Six Sigma® is a registered trademark of Motorola Inc. VeriSM™ is a registered trademark of IFDC. SIAM™ is a registered trademark of EXIN.
Term & Condition – The information and materials contained in this site and all sites linked to this site (“website”), including text, graphics, links or other items – are provided “As is”, “As Available”. Course details for all the programs are provided for the purpose of knowledge and guidance only. The course content is regularly reviewed and is subjected to change without notice. SkillMetrix reserves the right to modify training content without notice. You can electronically copy or take print of the website pages, if it is being used for personal use only. SkillMetrix holds the copyright to all the material on this website, unless otherwise indicated. You may not sell, reproduce, distribute, modify, display, prepare derivative works based on, re-post or otherwise use, store or distribute any of SkillMetrix Knowledge Service Intellectual Property in any way. A written permission of the copyright holder must be obtained for any use of this material other than for purposes permitted by law. All products and services sold shall be subject to our Terms and Conditions of Sale. This disclaimer shall take effect to the fullest extent permitted by law. This Terms And Conditions may change time to time and we reserve the right to change the Terms And Conditions at any time
Limitation of Liability – IN NO EVENT SHALL SKILLMETRIX KNOWLEDGE SERVICES LLP BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT OR GOODWILL, FOR ANY MATTER, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS OR IMPLIED, ANY BREACH OF THIS AGREEMENT OR ITS INCORPORATED AGREEMENTS AND POLICIES YOUR INABILITY TO USE THE SOFTWARE OR SERVICES, YOUR LOSS OF DATA OR FILES OR OTHERWISE, EVEN IF SKILLMETRIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree that in no event shall SkillMetrix’s maximum aggregate liability exceed the total amount paid by you for the particular Service in dispute purchased from SkillMetrix.
Jurisdictions – These terms and conditions are governed by Indian law and all matters relating to these terms and conditions shall be subject to the jurisdiction of the Indian court at Pune. You waive any right you may have to move or dismiss or transfer on the basis of personal jurisdiction or venue, or for convenience of any party or witness. You agree to indemnify SkillMetrix Knowledge Services LLP for any claims or damages resulting from your failure to abide by these terms and conditions.
Appeal – Candidates have the right to appeal against the result of their exam if not found appropriate or satisfactory by sending email to email@example.com. Even candidates can contact exam body directly too if not got satisfactory response.
Disclaimer – SkillMetrix or it’s Authorized Partners do not encourage any malpractice or fraud or illegal practice to help Individuals in passing the certification. In any event if any individual or organization or whomsoever is using SkillMetrix’ name to promote malpractice / fraud / illegal practice has to be notified immediately by sending an email to firstname.lastname@example.org. Legal & relevant action will be taken as per the law of India.