Change Management Practitioner

• Practitioner

• • Introductions
  • Course structure
  • Course goals and objectives

• Learning and Change

• • Defining and managing the required learning to enable change

• The Project Management Environment

• • Understanding the project environment
  • Identifying key roles
  • Developing a change delivery plan

• Sustaining Change

• • How levers enable the adoption of change
  • Types of levers (Environmental levers, Leadership levers, and Organizational Development levers)

• Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
• Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
• Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
• Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.
• Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.

• Our change management qualifications are aimed at all individuals involved in organization change, including current and aspiring change managers.
• They are also relevant to individuals involved in the design, development and delivery of change programmers, including change leaders, change ‘agents’, change implementers, change support and operational line managers.
• Those wishing to achieve Change Management Practitioner™ (CMP) Certification (Foundation™ and Practitioner™).
• Those working in organizations where a change initiative is being planned or taking place.

None.

• Duration of Exam: 150 minutes
• Number of questions: four questions of 20 marks each
• Exam format: Objective testing based on a case study scenario
• Passing Score: 50% (40 out of 80)
• Mode of Exam: Restricted open book- The Effective Change Manager’s Handbook

Note – This certificate does not expire or require renewal.